WITHDRAWAL FORM

You may use this form to notify us of your intention to withdraw from the distance contract within 14 days from delivery, in accordance with EU consumer protection rules. Completing this form is optional as any clear written statement is sufficient.

For hygiene and health protection reasons, opened, unsealed or tested fragrance products are not eligible for return. This form helps us verify product condition and assist you accordingly.

Customer details:
Name: __________________________
Email: _________________________
Phone (optional): ______________

Order:
Order number: __________________
Product(s): _____________________
Delivery date: __________________

Product condition for return (circle one):

UNOPENED / UNUSED / UNSEALED / in perfect condition

OR

OPENED / TESTED / UNSEALED (note: according to the Return Policy, opened fragrance products are not eligible for return due to hygiene and health protection reasons)

Reason for return (optional):
□ Not what I expected
□ Ordered by mistake
□ Prefer a different product
□ Courier / delivery issues
□ Other: __________________________

Return cost:
The customer acknowledges that return shipping costs are at their expense, according to the Return Policy.

Refund:
The refund will be issued using the same payment method used for the original purchase.

Customer declaration:
I confirm that the product is in the condition stated above and that I request a refund in accordance with the Return Policy and EU withdrawal rules.

Signature (only if printed): __________________
Date: __________________

Important note (hygiene & fragrance compliance):
Opened, unsealed, tested or sprayed fragrance products are not eligible for return due to hygiene and health protection reasons, in accordance with Article 16(e) of EU consumer protection rules.